2. Definitions .– ln these rules, unless the context otherwise requires-- (a) "Act' means the Consumer Protection Act l986 (68 of 1986); (b) "agent” means a person duly authorised by a party to present any complaint, appeal or reply on its behalf before the National Commission; (c) "appellant” means a party which makes an appeal against the order of the State Commission; (d) "chairman" means a chairman of the Central Consumer Protection Council established under sub-section (1 ) of the section 4 of the Act; (e) "memorandum" means any memorandum of appeal filed by the appellant; (f) "opposite party" means a person who answers complaint or claim; (g) "president” means the President of the National Commission; (h) “respondent” means the person who answers any memorandum of appeal; (i) “section" means section of the Act; (j) “state” includes Union territories also; (k) words and expressions used in the rules and not defined but defined in the Act shall have the meanings respectively assigned to them in the Act. | 
